General Terms and Conditions

Perfect Picture Advertising LLC maintains the www.medlockvillas.com Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use and the www.medlockvillas.com privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. Perfect Picture Advertising LLC reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, Perfect Picture Advertising LLC may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

LIMITED LICENSE

You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. Perfect Picture Advertising LLC may change, suspend, or discontinue any aspect of the Site at any time. Perfect Picture Advertising LLC may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

1. SITE OPERATION:

United Arab Emirates is our Country of Domicile. Perfect Picture Advertising LLC controls this Site from the U.A.E. Perfect Picture Advertising LLC makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

2. APPLICABLE LAW:

The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

3. MULTI-CURRENCY PRICED TRANSACTION:

The displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

4. PURCHASES.

Perfect Picture Advertising LLC accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of Perfect Picture Advertising LLC. All refunds will be made onto the original mode of payment.

5. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES:

Perfect Picture Advertising LLC will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.

6. REPRESENTATIONS BY YOU:

By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Perfect Picture Advertising LLC through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

7. PERMITTED USE:

You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by Perfect Picture Advertising LLC to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Perfect Picture Advertising LLC to do so. The content and software on this Site is the property of Perfect Picture Advertising LLC. The cardholder must retain a copy of transaction records and Merchant policies and rules.

8. YOUR ACCOUNT:

If you use Perfect Picture Advertising LLC Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

NO COMMERCIAL USE:

This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain Perfect Picture Advertising LLC’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. Perfect Picture Advertising LLC will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

LINKS AND SEARCH RESULTS:

The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. Perfect Picture Advertising LLC has no control over these sites or the content within them. Perfect Picture Advertising LLC does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Perfect Picture Advertising LLC does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Perfect Picture Advertising LLC for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at enquiries@Www.medlockvillas.com.

COPYRIGHT POLICY:

Perfect Picture Advertising LLC may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

INTELLECTUAL PROPERTY:

Although Perfect Picture Advertising LLC is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through Perfect Picture Advertising LLC’s system. The On-line Materials are Perfect Picture Advertising LLC’s intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of Perfect Picture Advertising LLC, except as expressly and specifically permitted under these Terms of Use.

The On-line Materials are and will remain the exclusive property of Perfect Picture Advertising LLC. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in Perfect Picture Advertising LLC. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with Perfect Picture Advertising LLC.

You acknowledge and agree that Perfect Picture Advertising LLC will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At Perfect Picture Advertising LLC’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to Perfect Picture Advertising LLC or perfect these rights, titles or interests in Perfect Picture Advertising LLC’s name.

DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. PERFECT PICTURE ADVERTISING LLC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. PERFECT PICTURE ADVERTISING LLC ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. PERFECT PICTURE ADVERTISING LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF PERFECT PICTURE ADVERTISING LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF PERFECT PICTURE ADVERTISING LLC WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

VIOLATION OF TERMS OF USE:

You understand and agree that in Perfect Picture Advertising LLC’s sole discretion, and without prior notice, Perfect Picture Advertising LLC may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if Perfect Picture Advertising LLC believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of Perfect Picture Advertising LLC, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to Perfect Picture Advertising LLC for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. Perfect Picture Advertising LLC may release user information about you if required by law or subpoena.

INDEMNITY:

You agree to indemnify and hold Perfect Picture Advertising LLC, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

LICENCE GRANTED TO YOU:

By providing materials to Perfect Picture Advertising LLC, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted Perfect Picture Advertising LLC an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. Perfect Picture Advertising LLC may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against Perfect Picture Advertising LLC for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to Perfect Picture Advertising LLC. Any communication or materials you send to Perfect Picture Advertising LLC will be treated as non- confidential and non-proprietary and may be disseminated or used by Perfect Picture Advertising LLC for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

ADVERTISING:

The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws Perfect Picture Advertising LLC is not responsible for the acts or omissions of any advertiser or sponsor.

SEVERABILITY:

If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.


Booking Terms and Conditions

1.0 GENERAL

All keys must be returned to the Medlock Villas representative upon check out. Any keys not returned will incur a replacement charge of 250 AED per set. All key codes provided should only be shared with resident guests.

Any additional guests staying that are not expected at the time of the booking will result in a 500 AED per night charge.

Guest will be liable for any theft or damage to the property and its contents from the time of entry to the time of departure. The villas provided are strictly for corporate, holiday and personal use. Business use, subletting, parties and gatherings of 8 guests or more will not be accommodated. Noise and disturbances will not be tolerated; Medlock Villas reserve the right to ask guests to vacate the villa immediately and no refund will be issued.

All guests are required to accept the above and below conditions prior to booking. A passport copy of the Primary Guest will be required upon arrival as acceptance of the terms listed above and below.

1.1 PETS

Pets are not allowed unless otherwise agreed with Medlock Villas in writing.

1.2 CHECK-IN

Any time after 3:00pm, any early arrivals must be confirmed with reservations prior to arrival.

1.3 CHECK-OUT

Check out time is 11:00am, late check out can be arranged by giving much notice as possible. Late check out will be subject additional charge unless agreed with Medlock Villas in writing. Any unconfirmed late check-outs will be charged at AED 500 per hour (rounded up to the nearest hour after 11.00am) and this will be deducted from the security deposit.

We request all guests to leave the property in a clean and tidy state. Any guest leaving the villa in an unusually untidy manner will be charged an additional cleaning fee which will be deducted from the security deposit. See point 1.8

1.4 COMPLAINTS

All complaints must be made in writing to Medlock Villas by email during your stay. All complaints received will be investigated fully with all parties concerned and you will receive a formal reply within 3-5 working days. Any complaints received after check out will not be entertained. No refunds will be made to guests making complaints after check out.

1.5 SMOKE FREE POLICY

All our villas are non-smoking. Should anyone smoke in the villas you will be fined 1,000 AED plus any additional cleaning costs. Guest can use the private garden area to smoke. All cigarettes must be disposed of correctly.

1.6 PRICES AND PAYMENT

All rates quoted are inclusive of taxes and utility bills. Rates quoted are valid for a period of up to 3 days. Bookings not made within this period will be liable to rate change.

All payments are to be made prior to arrival. A deposit payment of 25% will be required to confirm the booking. The remaining balance of 75% will be required 14 days prior to arrival or as otherwise agreed with Medlock Villas.

All rates are non-refundable and non-transferable.

We do not store credit card details nor do we share customer details with any 3rd parties

We advise all guests to ensure they have been granted the correct visa for entry into the UAE before making payment.

1.7 BOOKING CONFIRMATION

All guests will receive a booking confirmation and payment confirmation upon successful receipt of your payments. Guests must check their booking confirmation thoroughly and advise of any changes required. A security deposit of AED 1,500 is mandatory for all reservations. The security deposit may vary depending on the number of nights booked, and will be refunded in full 72 hours after your check out. Any breaches of these terms and conditions will result in instant cancellation of the reservation. No refunds will be made to the reservation or the security deposit.

1.8 SECURITY DEPOSIT

A security deposit of AED 1,500 is mandatory for all reservations. The security deposit may vary depending on the number of nights booked, and will be refunded in full 72 hours after your check out. Any breaches of these terms and conditions will result in instant cancellation of the reservation.This includes damage/stains to furniture, fixture, fittings, internal walls, missing/broken items, excessive noise complaints from neighbors. No refunds will be made to the reservation or the security deposit. Where a villa is left in an unreasonably untidy condition, the deposit will be retained to cover additional cleaning and/or 1 nights charge if we are unable to finish cleaning by 3.00pm.

1.9 CANCELLATION

All cancellations must be advised in writing by letter or by email. All bookings are non-refundable and non-transferable.

If your booking has been made via an Agent, please see terms and conditions as specified by the booking agent.

We advise all guests to obtain independent travel insurance to cover for any cancellations.

2.0 REFUNDS

Where a refund has been agreed, refunds will be made only via the original method of payment. Please allow up to 45 days for the refund transfer to be complete.

2.1 INTERNET

Hi-Speed Internet access is provided free of charge in all our Villas.

Internet services are provided by third party companies. Medlock Villas endeavour to ensure access is available 24/7; however there may be periods where access is limited or restricted due to server maintenance or line issues.

During this period internet access will not be available via routers, and all efforts will be made to ensure an alternative method of internet access is provided as soon as possible.

2.2 EXTENSIONS

If you wish to extend a stay, Medlock Villas require notice in writing. Please give as much notice as possible in order to facilitate your request. All extensions are subject to availability and rate change. A payment for an extension will be taken at the time of notification.

2.3 BREAKAGES

Any breakages to the property including fixtures, fittings & furniture will be notified to the booking holder within 72 hours of the checkout date. Breakages will be subject to a 100% markup fee and 25% handling charges. The final invoice amount will be deducted from the credit card originally used to confirm the booking or the security deposit held.

2.4 HOUSEKEEPING

Housekeeping is provided to all guests and is scheduled on a weekly basis from the date of check in. Guests are required to allow all housekeeping staff a minimum 60 mins to ensure housekeeping is carried out to your satisfaction. Your weekly clean will include replacement of towels and bed linen and a light clean of the apartment.

Housekeeping times may vary from 11.30am – 5.00pm. Our housekeeping team will carry out the cleaning of your villa in your absence if you are not present.

Should you require housekeeping to be carried out at a specific time then please contact our guest services team at enquiries@medlockvillas(.)com.

2.5 MAINTENANCE

Full maintenance of garden areas will take place once every 7 days. Pool cleaning will take place twice every 7 days. Although Medlock Villas ensure that garden areas and pools are clean at all times, we are unable to guarantee this due to unforeseen weather conditions. No refunds will be made to guests requesting a refund due to weather adverse conditions.

2.6 SECURITY

Medlock Villas have a strict security policy. All our Villas are located in residential areas which have 24 hour security. Any security breaches by guests will result in instant cancellation of the booking. No refunds will be made on any cancellation.


Our Villas

3/4 Bedrooms - Sleeps 8
Private swimming pool
Lake views

The Deluxe Villa

For a truly unforgettable holiday in Dubai, stay at this luxury Deluxe family holiday villa by Medlock Villas, where we have combined comfort, convenience and excellent value for money.


Read More

3/4 Bedrooms - Sleeps 8
Private swimming pool
Large garden

The Executive Villa

Boasting huge plot size and a beautifully maintained garden this villa provides both a peaceful and relaxing atmosphere. Designed to meet the needs of families and small groups this villa provides it all.

Read More

4 Bedrooms - Sleeps 8
Private swimming pool
Tropical garden

The Premium Villa

This latest addition is our best so far, offering everything premium but the price. Located beside a beautiful lake this villa is a popular choice for those looking for a relaxing location with scenic walkways.

Read More

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